Apple iPhone 11 Pro, 64GB, Space Gray - Unlocked (Renewed)

My daughter’s phone died, and it was critical that we replace it because she’s at an age where she ventures out on her own more and more. Having location and the ability for her to call if she needs help was a must. Someone recommended an Amazon renewed iPhone, which was fantastic as our budget didn’t allow for a new phone.We got the phone and it looked great, seemed to work fine. Except it would not connect to cellular. After a week and a half of going round and round with our phone carrier, we finally figured out the phone was not fully unlocked as the listing had set. We initiated a return and were told we would be refunded when the phone was received and checked.I was initially told by the Amazon CSR I spoke to that as a courtesy, they would issue the refund as soon as the item showed it was picked up by UPS. After waiting a few days and no sign of refund, I called again. I was told by this CSR that I was given incorrect info, Amazons policy was to issue the refund when it’s received and checked. OK. So I wait again. I was told that once the phone was received, it could be up to 30 business days for it to be checked and refunded—but it rarely takes that long. I was given the date it was received.More waiting, then a full 30 business days after it had been received I called again to check on refund. It had not been initiated, but that CSR was initiating it. It literally took a full month and a half from the time Amazon received it (not from the time UPS picked it up—from the time Amazon actually received it back at their facility) for my refund to post. And the reason it was being returned was because it was misrepresented in the listing (not being fully unlocked), not because we changed our mind or anything frivolous. That did not matter and there was no courtesy or concession for what was their mistake in the first place.If you do get anything Amazon renewed, beware. If it works (like the 2nd phone we ordered did), it’s great and a wonderful option if you can’t afford fully new. But if there’s a problem you will get the run around, delays and misinformation from Amazon’s CSRs. They claim to stand behind all renewed products, but they will absolutely drag their feet and claim “it’s our policy” while you’re left waiting endlessly. So when it comes to Amazon renewed, don’t be blinded by the great prices and guarantees…it’s definitely “buyer beware”!

Llegó en muy buenas condiciones, ningún detalle estético, la condición de batería es de 84% nada mal, funcionando todo bien hasta ahorita no tengo queja, para el precio está súper, esperemos que con el tiempo todo vaya bien, dato extra me gustó que ya traía su cristal templado

I read its hit and miss on Amazon renewed, mine definitely far exceeded expectations

A un mes de usarlo todo es excelente, la pila venia al 100%, como nuevo de estética. Lo compré por $5449, no lo compres por mas. Todo bien con este teléfono. Yo venia de un iPhone 6s así que para mi este es un avión.

Good iPhone

El iPhone está perfecto, intacto, ni un sólo rasguño o abolladura, tiene 81% de condición de batería, no es la gran cosa pero cumple con lo prometido según la condición de "excelente", llegó con una mica y su cable para cargar, fue una muy buena compra.

Llegó con un detalle en la cámara. Ya no recomendaría comprar uno de 64gb. Pero sigue siendo un buen equipo.

The refurbished aspect didn't bother me at all. I got this phone when I was 16, I am now 21 and still have it. Little did I know at the time (because it was my first time buying a phone), I overpaid GROSSLY. This phone was NOT worth the money I put into it. Not to mention these phones chip and crack SO EASILY. The phone is slow, storage capacity is AWFUL no matter how many apps or pictures I delete. Brightness is okay ?? All in all, it's a scam. Not at all worth the money. If I could go back, I would get a different phone, maybe something different from Apple entirely. Waste of money.

To start, this is one of the best phone I have used!Even though it was a refurbished phone. The quality was 100%. Not a single scratch/dent/marks nor anything. Truly brand new quality. So, I was very impressed when I received the product.The box didn't have the Apple branded cable and cube charger but I am totally ok with that.The metal body gives it a really premium feel on touch, as it is Gorilla Glass back and front with stainless steel frame. The phone is IP68 dust/water resistant but I never try to test it.The display is an Super Retina XDR OLED, HDR10, Dolby Vision with 800 nits (typ), 1200 nits (peak). With such high quality I am still not used to this small 5.8 inches screen. Even though it has 458 ppi density.The Apple A13 Bionic chip makes everything so lightning fast, multi-tasking is a breeze.The 3 front cameras are as follow:12 MP, f/1.8, 26mm (wide), 1/2.55", 1.4µm, dual pixel PDAF, OIS12 MP, f/2.0, 52mm (telephoto), 1/3.4", 1.0µm, PDAF, OIS, 2x optical zoom12 MP, f/2.4, 120˚, 13mm (ultrawide), 1/3.6"Everything makes it look so nice, bright. It is true what they said. iPhone makes taking a nice picture a breeze. It makes sure you can take a quality picture everything you press the button. Without adjusting anything. Just click and that's it. Same with the selfie camera in its quality. Just superb quality!Stereo speakers is really ggood as well.The Li-Ion 3046 mAh battery will last for 2-3 days based on my daily use.Really like the phone, good quality. But definitely over-priced compare to other phones out there in now 2021 market.

Great phone. Excellent condition. Looks brand new. Was 90% charged. Highly recommend this seller.

Muy muy excelente teléfono en muy buena condición

Excelente producto

The iPhone 11 pro still works perfectly fast great camera,and strong battery life .it feels premium and does everything I need .Definitely worth it!