SAMSUNG Galaxy S20+ 5G, US Version, 128GB, Cloud Blue - Unlocked (Renewed)

I was very skeptical of purchasing a used phone online. I am VERY pleased I made the decision to purchase it. I have had the phone for a week and I have nothing but good things to say. Works perfectly, no scratches, no issues. I am going to be purchasing an used iPhone for the other half and I hope this company can fill that order also. :)

This is my second phone. My first phone arrived looking New, worked great and everything was perfect. I used it for gaming and it was smooth. But by the 7th month the battery stopped working. It would die by 4:30pm. Very frustrated. But I purchased the warranty, thankfully, and they sent me the option to purchase a new phone. This phone was worth the money at even 7 months worth that I bought another one. Wish me luck it works longer.

Here's what happened:(1) This phone was listed as unlocked from Sprint, so I moved it to Mint Mobile. It came perfectly fine. No scratches or damage.(2) My Mint Mobile ESIM would not acrivate. Talked to customer support and they sent me to Samsung Support because they had no idea what was going on.(3) Samsung Support told me the phone was still locked under Sprint and told me to go to them.(4) I don't have any of this phone's original Sprint information due to it being a new device, so I went to Amazon Support.(5) Amazon Support told me that this phone is actually locked under Verizon, but to do a factory reset to double check. I did one, and nothing changed.(6) So I was told this phone was unlocked. It is not. I was also told this phone was previously under Sprint. Apparently, it was not either. I felt lied to twice.(7) I am returning this product.To conclude: While some people easily use these unlocked phones, please double check that they are unlocked ASAP. As soon as you have problems, contact the seller or Amazon support. I wasted so much time and money on this. The phone itself was beautiful and worked fine. I just had so many service issues.

El celular llegó impecable, prácticamente nuevo. Solo ligeros detalles en la parte de los "botones de volumen y encendido". Pero esto es de esperarse en un equipo que no es nuevo. Cualquier funda cubre ese detalle sin tema. Pero en verdad ni se nota.Llegó con cargador genérico, no es carga rápida o por lo menos el teléfono no lo reconoce como carga rápida. Llega en cajita generica, pero todo muy bien protegido. Entrega super rápida, Amazon no decepciona.En cuanto a funcionamiento llevo una semana de uso y nada falla. Gran pantalla, sensor de huella en pantalla funcionando, camara fotográfica excelente. El zoom es x30 e increíble. El teléfono ya se actualizo a Android 13. La conectivad wifi6 es super rápida y estable. La conectividad 5G a este precio es súper favorable, espero conservar este equipo varios años. Y tienes la posibilidad de agregar una tarjeta micro SD para almacenamiento externo. También está liberado para Mexico, sin problenas de redes. Y tiene la posibilidad de usar "e-sim". Gran tecnología a un gran precio. Gracias al proveedor !!!Update: Lamentablemente el lector de huella dactilar fallo despues de unas semanas de uso diario. Estoy aplicando el reembolso por devolucion. Es la primera vez que me falla algo "renewed", espero la garantia de Amazon pueda resolver este problema. En lineas generales, pensaria en volver a comprar este telefono. En verdad se disfruta mucho su uso.

I bought this phone to replace my aging Razer Phone 2, as its battery needed to be charged every few hours while gaming.This refurbished phone came in excellent condition, the only signs of wear were very slight scratches on the corners. I bought the spigen liquid air case for the phone and the scratches became a non issue. Screen and sensors are fully functional for a wide range of applications. Camera works as expected. The battery exceeded my expectations and lasts more than a day with heavy use. The charger provided enables fast charging with the phone.Im very satisfied with my purchase and i feel that this phone can be considered brand new. The product arrived exactly as described. There is a mention of headphones in the product description, which were not included, but as a long time buyer of refurbished phones, I didnt expect or require them.

The Samsung Galaxy S20 5G Plus looked and worked as if new...so far at least. Worked with my T-Mobile simcard instantly, which was previously used in an iPhone 13 Max Pro. I do not know why I got an iPhone but I hate the rigidity and too-many clicks system of iOS. After a few months of irritation and inability to customize the iPhone and lack of SDcard expansion, I decided to go back to Android and with Samsung! So glad I was able to find thus refurbished Galaxy S20 5G Plus (6.7 screen size) with its specs and for the price listed. I have had it a few weeks at this point of the review. NO MORE iPhones or iOS for me from here on out (I also own an iPad). I will update in a few months. I rely on the honest and thorough reviews of regular folks, ordinary consumers, so when I have extra time, I try to 'pay it forward' by writing my own experiences and updating my reviews a few months later, particularly for very expensive products that give us anxiety to buy online--like refurbished electronic devices! Just make sure to ONLY buy from official Amazon or Amazon Warehouse when purchasing a 'LIKE NEW' refurbished device, or reallyny electronic devices but especially cellular phones (unlocked or not). I have bought several refurbished tablets and cellphones throughout the years from Amazon Certified Refurbished products. NOT a single one has failed me yet or were defective. I hope I don't jinks myself out for writing this review.

Ordered from Synergy. That is whom I am reviewing. They seemed the most reputable out of the various seller choices that rotate through the listings for this model. (Synergy has a contact phone number for support, and is a real company. They aren't a street side cell phone shop listing their inventory on Amazon). I'd suggest watching out for which vendor you select to make your purchase.Very happy with this phone. It is in very good condition and it was well worth going for the refurbished model to save a lot of money.The minor negatives are:The Amazon Renewed Guarantee for "Excellent condition" states that:-"The screen and body show no signs of cosmetic damage visible from 12 inches away." There was a v-shaped scratch on the screen that was noticeable. I can't see it once I put a glass screen protector on the phone, so I didn't care about it.-and it states that "This product will have a battery that exceeds 80% capacity relative to new." I downloaded AccuBattery to test the battery capacity and it was at 83%. Not too bad for a refurbished unit but I was hoping for better than that.Still a good deal for a near perfect phone.

Was leary of some bad reviews but this seller provided what was advertised 100% and the shipping time was within reason and well packaged. About the phone, the absolute BEST one I've owned to date and unless it dies soon there simply isn't anything to compare pricewise. This refurbished phone looked absolutey brand new cosmetically and once I inserted my Verizon SIM card in it the phone did a few firmware and software updates and works flawlessly in every way. Battery charged to 100% and gives a Full day or service with juice left over. Has Dolby Atmos sound and good volume, screen clarity is awesome and overall a great value .... This phone is FAST and easy on the eyes too !!! Only time will tell about longevity but so far I couldn't be happier with this seller and phone.

There are three thick faded purple lines on the screen and I can't draw lines diagonally without them squiggling (I need to rotate the whole canvas so I can draw the lines vertically or horizontally). Everything else seems fine but that's a deal breaker.

Buying a second one after 2 1/2 years. Phone came in great shape, was able to connect it to my carrier easy, reliable, back glass cracked early on but run a case all the time so it didn't matter. This is the last model of Samsung S series you can have an extra SD card in so Im not upgrading from here. No other issues until I water logged it, and the screen stopped working.

I am disappointed. I bought this phone as a cost effective upgrade from my previous phone. In general, it's a good phone, but I could not find a case and screen protector to fit, I ordered 3. I could not figure out how to reach the seller. Refurbished apparently means that it looks new, but is the battery supposed to run out so fast? Is it supposed to forget the settings regularly? I love samsung, but I will think long and hard before buying again, and it seems like I need to replace it pretty soon.

Oui le téléphone a une apparence d'un neuf et fonctionne a-1, mais attendez vous a une autonomie plus basse qu'un neuf.